Privacy
Privacy Notice
1. What this notice covers
This notice explains how Clero Hotels collects and uses information when someone visits the website, submits a demo request, or communicates with our team about hotel automation services.
2. Information we collect
We may collect:
- Business contact details such as name, hotel name, email address, and phone number.
- Operational context you provide in a request form or email, such as property size and process challenges.
- Basic technical data such as browser type, IP address, and referral information for security and analytics.
3. How we use information
- To respond to demo requests and sales inquiries.
- To understand operational needs and prepare relevant follow-up.
- To secure, maintain, and improve the website and our commercial process.
- To keep records of communications and requests.
4. Legal basis
We use submitted business-contact information where necessary to respond to a request, pursue legitimate business interests, or comply with legal obligations that apply to our operations.
5. Sharing
We may share information with service providers involved in hosting, analytics, CRM, communications, and sales operations, provided they act under appropriate confidentiality and processing obligations.
6. Retention
We retain business inquiry data only as long as reasonably necessary for communication, evaluation, record keeping, or compliance.
7. Your rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict the use of your personal data. To make a request, contact hello@clerohotels.com.
8. Contact
For privacy questions, contact hello@clerohotels.com.